About

The Core Values are the foundational principles that every member of the Vietpearl Group is required to understand and adhere to. The Vietpearl Group and its people operate, function, and develop based on a single Core Value composed of three complementary elements: "V-P-G", which work together without separation, as detailed below:

- V stands for Versatility, which means Adaptability, flexibility.

- P stands for Professional, which means Professionalism.

- G stands for Graciousness, which means Courtesy.

1. V - Versatility: The ability to be sharp in problem-solving, proactively adaptable in task handling to ensure satisfaction among colleagues, customers, and partners.

The “V” is demonstrated through the following actions:

- For oneself: To be proactive in work, accumulate experience in analysis and problem evaluation to enhance one's professional competence.

- For colleagues: To behave appropriately, be sensitive to avoid internal conflicts and misunderstandings among colleagues.

• For superiors: To evaluate and assign tasks appropriately, ensuring a fair and reasonable distribution of workload and opportunities for advancement.
• For subordinates: To actively propose innovative methods for task resolution, contributing to the improvement of the department's proficiency.

- For customers and partners: To handle issues flexibly and reasonably while adhering to the Group's regulations, assessing cases appropriately to propose necessary exceptions for the Group's benefit.

2. P - Professional: Focused on professional expertise, continually improving professional skills, enhancing work efficiency, and excelling to maintain a competitive advantage for high effectiveness in work.

The "P" is demonstrated through the following actions:

- For oneself: To continuously learn, update, and innovate to enhance professional competence, distinguishing between work and personal emotions.

- For colleagues: To assign tasks appropriately and collaborate to achieve the best results.

• For superiors: To understand the profession and assign tasks correctly, seeking continuous improvement and enhancing the efficiency of subordinates and departments.
• For subordinates: To coordinate with colleagues, apply technology and innovation to accomplish assigned tasks, striving to achieve higher positions within the organization.

- For customers and partners: To maintain a professional demeanor when interacting with customers and partners, applying professional expertise to address their issues for the best image and reputation of the Group.

3. G - Graciousness: This is the most important quality in the Core Values that the Vietpearl Group aims for. It is expressed through the kind-hearted mindset and courteous behavior of every individual at Vietpearl toward colleagues, customers, partners, and society. All personnel must nurture, maintain, and promote this quality to bring about genuine, kind, and beautiful values that the founders of Vietpearl always aspire to.

The "G" is demonstrated through the following actions:

- For oneself: To always strive to maintain and promote an internal character of kindness, sincere behavior, and truthful speech to avoid affecting one's work, colleagues, and the reputation of the Group.

- For colleagues: To always respect, cherish, and be ready to help each other in work, sharing difficulties in life.

• For superiors: To understand the circumstances, pay attention to the emotions of subordinates for timely proposals and appropriate assistance.
• For subordinates: To understand the pressures of superiors, accompany and support superiors to bring out the best in the role of their department within the organizational structure.

- For customers and partners:

• To show respect and politeness when interacting, exchanging, and working with customers and partners.
• To always listen to opinions, accept feedback, and resolve issues for customers and partners without demanding any personal benefits.